Whether you are a new resident, new tenant or have been living in Ashfield, Bassendean or Eden Hill for a while, we have compiled some helpful information to help you enjoy our neighbourhood.
In the language of the first people of this land we say that we know we are gathered together here on the land of the Whadjuk Noongar people. Always was, always will be.
On behalf of the Town of Bassendean Council, it gives me great pleasure to welcome you to our community. We hope that your experience of living here is a really positive one.
There’s plenty to love about the Town of Bassendean: we have a wonderful sense of community; a relaxed and quiet ‘village’ feel that embraces and celebrates our rich history and heritage. We have ample public transport options and are only a stone’s throw from the city and major tourist destinations. Our natural environment is spectacular with a wonderful community connection to the river environment and all it has to offer.
We also know that our Town’s unique sense of community, a connection we all feel and enjoy, matters. It matters to the people who live and work here and it matters to us [Council] too. It’s a big part of what makes our town special: it’s what sets us apart and attracts other like-minded people to our growing community.
We are fortunate to have many shared open spaces along the Swan River to explore and have been planting more than 1000 trees each winter to 'green up' our Town. The Town has been an early adopter of the FOGO (three bin) system and we are committed to minimising the amount of rubbish going to landfill.
The Town hosts various community events throughout the year that you are welcome to participate in. These include the Community Cinemas, leisure courses and planting days, just to name a few. There are also numerous clubs and active community groups you may wish to join. Our Volunteers’ Centre can help you connect with these groups or alternatively, you may wish to peruse our Community Directory. The Bassendean Memorial Library offers more than just a good read, you can access free internet, visit our local studies and research room, or use the dedicated areas for quiet reading.
Should you require friendly assistance or information on the Town’s services, or if you wish to provide any feedback, you can contact Town staff by:
We look forward to having you as part of to our community.
Subscribe to our email newsletter to get the latest Town news delivered directly to your inbox. Subscribe now. You can also connect with us on Facebook, Instagram and YouTube.
To reduce our environmental impact, the Town is reducing the amount of paper we use wherever we can. If you prefer communications in hard copy, visit the Bassendean Library to print the documents you need. Contact our Customer Service Centre if you need specific information.
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Australian Electoral Commission
When you move house, or if you change your name, you must update your details on the electoral roll.
You can update your details on the Australian Electoral Commission website. Alternatively, you can pick up a form at an AEC office or from the Town of Bassendean Customer Service Centre.
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Children’s Services (Wind in the Willows)
Wind in the Willows provide the community with affordable, safe and caring childcare where children can develop to their full potential in a learning environment offering individualised learning programs.
There is a Wind in the Willows centre in Bassendean and another in Ashfield. Both centres provide care for children aged from zero to five years. The qualified staff hold Working with Children cards and First Aid certificates and attend regular training to update their skills and knowledge.
Citizenship
The Town usually hosts three citizenship ceremonies each year. Approved conferees will receive an invitation to a ceremony by mail. To become an Australian Citizen, please visit the Department of Home Affairs website.
Community Directory
Use the Community Directory to find community groups and organisations in the Town.
Community Safety
The Town works closely with the Western Australia Police Force and provides information and assistance to help prevent and solve crimes in our community. Neighbourhood Watch encourages neighbours to work together to reduce crime and make their communities safer. Neighbourhood Watch partners with local governments and the community to create networks, educate the public on home safety, and linking the WA Police Force with local communities.
Residents are encouraged to report any suspicious activity to Police on 131 444. Visit the Western Australia Police Force website to learn how to help police keep your property and community safe.
Other initiatives that may be of interest include Bikelinc powered by Crime Stoppers WA, and Cam-Map WA by the Western Australian Police Force.
Volunteer Transport Service
The Town of Bassendean offers a Volunteer Transport Service to registered residents. A team of dedicated volunteer drivers and reception staff operate the service using a seven-seater vehicle. For the safety of passengers and our volunteer drivers, we are only able to transport those who are mobile, living independently and who have the capacity to make decisions about their own needs. Priority is given to residents requiring transport to medical appointments. Due to vehicle capacity, bookings are limited. Learn more on the Volunteer Transport Service webpage, if eligible, contact the Volunteer Transport Office to register.
Councillors
Role of Council
The Council governs our Town’s affairs and is responsible for the performance of the local government functions. Council also oversees the allocation of our Town’s finances and resources; and determines our Town’s policies.
Role of Mayor
The Mayor presides at meetings, provides leadership and guidance to the community in the district, carries out civic and ceremonial duties on behalf of our Town; speaks on behalf of our Town, and liaises with the CEO on our Town’s affairs and the performance of its functions.
Role of Councillors
Councillors represent the interests of the electors, ratepayers and residents of our Town. They provide leadership and guidance to the community and facilitate communication between the community and the council.
Learn more on the Councillors webpage.
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Emergency Management
Although emergency situations are not common, local residents, workers and visitors are encouraged to stay prepared for emergencies with current information. Given our riverside location, parts of the Town do have a high risk of flooding. Flood prone areas are generally within a few hundred metres of the Swan River and include Ashfield Flats and Bindaring Park (and the residential areas around those reserves).
If you are moving into an area that could be impacted by flooding, please visit the Emergency Management and Flood Aware webpages, which provide valuable information.
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Facilities for Hire
The Town has a number of facilities and reserve locations available for hire. If you are organising an event in the Town of Bassendean, there are some great locations available. Visit the Facility & Reserve Hire webpage for more information.
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Greening/Gardening
The Town of Bassendean offers a range of services to help residents green their patch of the Town. These include:
Plants to Residents
This annual program provides the opportunity for residents to purchase native tubestock plants at a subsidised rate. The program is advertised in the Thrive newsletter and on the Town’s website each year.
Free Mulch
When available, the Town offers free mulch to residents, to help supress weeds and create waterwise gardens. Mulch is not always available, so we encourage you to call the Depot to check availability on 08 9377 9000 before collection.
The Depot is located at 69 Scaddan Street Bassendean. The entrance to the mulch area is off Centenary Court.
Request a Street Tree
Residents of Bassendean can request street trees for their verge by filling out a Verge Tree Expression of Interest form or by calling 08 9377 8000.
Verges
A verge is the portion of land between the edge of the road and the front property boundary. Your valued contribution in landscaping and maintaining the verge is encouraged. The Town is supportive of the development and maintenance of environmentally sustainable verge treatments.
Residents can make changes in line with the Verge Treatment Guidelines, including the installation of a native garden without a permit. Learn more on our Verges webpage and visit the Water Corporation website for a handy guide to creating a waterwise verge.
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Library
There is so much happening at your Bassendean Memorial Library!
Keep up to date with information about services and events on the Library website, Facebook and newsletter.
Leisure Programs
The RElax Program is a series of workshops and courses offered by the Town of Bassendean. The program offers learning opportunities for the community including health and wellbeing, art, crafts and cooking.
The courses run in conjunction with school terms in the Town’s facilities.
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Pets (Dogs and Cats)
Dogs and cats must be microchipped, sterilised and registered with the Town of Bassendean.
If you have recently moved to the area, you can transfer existing registrations from another local government. If you have moved from another address in the Town of Bassendean, please update your details with the Town. Learn more on the Cats and Dogs webpage.
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Recycling and Waste
The Town provides residents with a kerbside waste removal service, with three bins to separate waste into three streams: Food and Garden Organics (the bin with the lime green lid), co-mingled Recycling (the bin with the yellow lid) and General Waste for landfill (the bin with the red lid). Visit the Recycling & Waste webpage for more information on this and the other waste services the Town provides.
If you have enquiries about waste collection, please call the friendly team on 08 9377 8095.
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Services
As a local government, the Town of Bassendean is responsible for delivering a wide range of economic, human, recreational and property services as well as developing and maintaining essential community infrastructure. Local governments have legislative responsibility to perform many mandatory functions for the local community.
Office of the Chief Executive Officer
Provides oversight and compliance with the Local Government Act and Regulations, and drives organisational performance. This includes:
- Human resources
- Governance
- Strategic communications
- Integrated planning and reporting
- Council and Executive support.
Corporate Services
Delivers financial management and good governance. This includes:
Community Planning
Plans and deliver services and facilities for the community. This includes:
Infrastructure
Facilitates the development and implementation of asset management plans and delivers and maintains infrastructure within the Town. This includes:
- Engineering design services
- Parks and gardens
- Facilities management
- Asset planning and management
- Project delivery
- Works.
Sustainability and Environment
Develops, manages and implements plans for the sustainability of our environment. This includes:
- Waste management and recycling
- Sustainability
- Environment.
Sustainability: Switch Your Thinking and Earth Carers
The Town encourages residents and businesses to think and act more sustainably and supports residents through programs such as the supply of native plants to residents each year and a subsidy for the purchase of home composting systems.
The Town also provides free workshops for the community each year through the Switch Your Thinking program as well as rewards for residents and opportunities for residents to learn about water minimisation through the Earth Carers program.
For more information, visit the Town's Sustainability webpage.
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Thrive Newsletter
Keep informed about what's happening in the Town with our newsletter. Find past issues and subscribe on the Thrive webpage.
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Volunteer Centre
The Bassendean Volunteer Centre is located at 50 Old Perth Road and is open on weekdays from 9am to 2pm. It promotes volunteering opportunities and helps connect community groups with local volunteers.
For more information, visit the Town's Volunteer Centre webpage.
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Your Move – Department of Transport
Your Move is a free program run by the Department of Transport that supports individuals, schools and workplaces to start swapping a few car trips each week for walking, riding a bike or catching public transport. Visit the Your Move website.
Contact the Town's Customer Service Centre on 08 9377 8000 for a hard copy of the Bassendean Local Business and Activities Directory with a map of the area.
Youth Services
Bassendean Youth Services offers a range of structured and unstructured programs for young people in the 12 to 25 age range. These include recreational activities, support services and referral to specialist agencies. The purpose of contact between staff and young people is to empower young people to develop and enhance their skills, knowledge, understanding and attitudes which are beneficial to them as individuals and members of society. Visit the Bassendean Youth Services website for more information.